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COVID-19 testing is being performed at designated UHS locations with an order from your provider. 

In-person visits are not encouraged if you are experiencing symptoms that could be COVID-19 (fever, shortness of breath, cough, fatigue, muscle aches, headache). If you are experiencing any of these, please contact your Primary Care provider for an evaluation of your symptoms or start a Virtual Walk-In visit here.

Important Links

New York State Dept. of Health:


NYSDOH Coronavirus Hotline:


Centers for Disease Control:



World Health Organization:


COVID-19 Interactive Map

National Ebola Training and Education Center:


What to do if you are sick

You and your family’s health, safety and well-being are of utmost importance to us at UHS. If you are not feeling well, we strongly encourage you to call your provider's office or utilize the UHS Virtual Walk-In before you come in especially if you are experiencing fever, shortness of breath, cough, or any combination of those. DO NOT delay seeking in-person care if you are struggling to breathe. Infections like the flu and the novel coronavirus are especially concerning, but can be avoided by taking precautions.

  • If you are coming for an appointment with your provider, we ask that you come alone whenever possible. 
  • If you desire support or you require assistance during your visit, please limit this to one adult companion or support person. Your support person may be asked to wait in their car or in the waiting room during your time with the provider in order to maintain social distancing and limit the potential for exposure
  • If you are bringing a child in for a pediatric appointment, please do not bring the youngster's siblings.

We understand that this is not an easy or welcome transition. We want to ensure the highest possible level of safety and care for everyone's well-being and to be compliant with federal, state and county directives during the COVID-19 pandemic.

UHS Virtual Walk-In

UHS is encouraging patients with concerns about a respiratory issue to seek care through our Virtual Walk-In to be evaluated prior to coming for in-person care. DO NOT delay seeking in-person care if you are struggling to breathe. The Virtual Walk-In is open daily 8 a.m. to 8 p.m.

Start a visit now

Our local UHS providers can diagnose patients with colds, viral respiratory infections, influenza, or potential COVID-19. If our provider suspects you may have COVID-19, they will communicate with local public health officials and direct you how to receive further care and/or Coronavirus testing if needed. Please DO NOT delay getting a virtual evaluation.

For more information about Virtual Health, please click here.

Visitor Restrictions

URGENT UPDATE: Temporary Suspension of Visitation

Effective October 28, 2021

UHS Hospitals remain committed to ensuring the best care for our patients, while ensuring staff, patient and visitor safety during the unprecedented outbreak of COVID-19.

Effective immediately, all visitation is suspended except as outlined below (see Visitor Restriction Exceptions).  These restrictions are in place for all areas of UHS Wilson Medical Center, UHS Binghamton General Hospital and all UHS Primary & Specialty Care locations.

Designated Entrances

All visitors and support persons will be required to enter through the following entrances:   

UHS Wilson Medical Center

  • Baldwin Street Entrance – 7 days per week; 5am to 9pm
  • Emergency Department – 24 Hours

UHS Binghamton General Hospital

  • Mitchell Avenue Entrance – 7 days per week; 5am to 9pm
  • Park Avenue Entrance (Dialysis) – Monday through Friday; 5am – 6pm
  • Emergency Department -24 Hours

UHS Primary, Specialty Care and Walk-In Locations

  • Primary Main Entrance for the location

Screening of Visitors and Support Persons

All visitors will be screened by Visitor Management or reception staff.  This will include questioning regarding;

  • Presence of fever, cough, shortness of breath
  • Close contact with anyone who has been laboratory-confirmed as positive for COVID-19

Visitors who answer “yes” to the above questions or who show obvious symptoms will not be permitted to visitIn the event the visitor insists on visiting, the Office Supervisor, Nursing Supervisor and/or Director of Nursing will be contacted and consulted.

Inpatient Areas

  • All visitors or support persons will be screened by Visitor Management (e.g. fever, sore throat, runny nose, cough, shortness of breath, muscle aches, or diarrhea).  
  • Visitors or support persons will only be permitted if they are asymptomatic.
  • Individuals under the age of 18 will not be permitted visitation.
  • Individuals age 70 years or older, are not encouraged to be support persons at this time due to increased risk of COVID – 19 infection.

Visitor / Support Person Expectations 

  • All visitors and support persons entering the facility will be required to wear a mask (surgical or cloth) at all times.
  • Visitors and support persons will remain in the patient’s room whenever possible, except when entering or exiting the facility.
  • Once a patient has designated their visitor(s) or support person(s), these decisions may not be changed.
  • If a patient is unable to designate their own visitor(s) or support person(s), the decision may be made by the patient’s healthcare proxy.
  • Visitors will be encouraged to practice appropriate hand hygiene and social distancing.
  • Where applicable, visitors will follow Nursing staff direction regarding required Personal Protective Equipment (PPE) and donning/doffing procedures.
  • UHS reserves the right to ask any visitor to leave property in the event that they are displaying symptoms or otherwise interfering with clinical care.

Visitor Restriction Exceptions

Imminent End of Life Situations

  • NYSDOH defines end-of-life as a patient who is actively dying, where death is anticipated within less than 24 hours.
  • Two supports persons may be designated to remain with patients in imminent end-of-life situations.
  • In the event that the patient is a parent of a minor child, one adult and one child may be permitted at the patient’s bedside.

Primary & Specialty Care and Ancillary Services such as Laboratory, Radiology, Vascular, & Cardiopulmonary

  • Visitors are strongly discouraged from accompanying patients in practice locations with the exception of one support person when necessary.

Outpatient & Inpatient Surgical Procedures

  • Patients undergoing same day procedures may be accompanied to the facility by a companion and that companion may remain in the hospital designated waiting area until the patient is discharged.

Emergency Department

  • No visitors or support persons are permitted, except in special or end of life situations as determined by the Charge RN.
  • Patients for whom support persons have been determined to be essential (medically necessary), including patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia.
  • For Pediatric patients, one support person at a time is considered essential to patient care.

Perinatal Center

  • Support person will be allowed for visitation

Labor & Delivery/Maternity

  • Two support persons may be designated by the patient with the appropriate Security banding.
  • The support persons can be the patient’s spouse, partner, sibling, doula, or another person of their choosing.
  • The support persons may remain with the patient in all areas, at all times.
  • The support persons will be the only individuals allowed to be present during the patients care and will accompany them through labor, delivery and the immediate postpartum period, including recovery.
  • Support persons will be encouraged to remain with the patient and not leave the facility.

Neonatal Intensive Care Unit (NICU)

  • Mom is permitted to visit and will be banded.   Mom may designate either the father or significant other, which will be banded as well.  
  • Visitors may not visit together, at the same time.  They must visit one at a time.
  • Each visitor may visit only once per day after the mother has been discharged from the facility.
  • While the mother is a patient within the facility, visitation may occur more than once per day.
  • Once a visitor leaves the unit, they will not be permitted to return until the following day.
  • Visitors will not be permitted to visit during Medical Staff Rounds.

Inpatient Pediatrics

  • Two individuals may be designated as visitors and may be present at all times.

Patients for whom support persons have been determined to be essential (medically necessary), including patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia.

  • Patients with intellectual and/or Developmental Disabilities and patients with cognitive impairment such as dementia may designate one support person to remain with them through their hospitalization.

Discharge of Patients

  • One individual may pick-up discharged patients at the designated Main Entrance.

Any questions or concerns regarding visitation at UHS facilities may be directed to the UHS COVID-19 COMMAND CENTER.  The UHS COVID-19 Command Center is operational from 8am to 5pm, 7days per week.  The Command Center can be reached at 763.5012 (x35012).

For information regarding visitation at UHS Chenango Memorial Hospital, click here.

For information regarding visitation at UHS Delaware Valley Hospital, click here.

COVID-19 Incubation Timeline












COVID-19 and Antibody Test Pricing

At all UHS locations, the self pay cost for Coronavirus testing and Antibody testing is $176.72 per test. If you need financial assistance, please contact UHS customer service at (607) 770-0025 or our financial advocates directly at (607) 763-6127.

CMS CPT Listed Codes UHS Mapped Billing CPT Code Charge Amount
87635 Coronavirus Testing $176.72
86769 Coronavirus Antibody Testing $176.72
Suffering or recovering from COVID-19? This exercise may help!

Many patients who contract COVID-19 experience significant breathing problems. A very simple exercise, called the “Arm Swing Exercise” has proven to improve health and lung function if performed on a regular basis for several weeks. It is simple to do and can easily be accomplished in your own home. Please see this simple video instruction below.

Click here for an instructional printout.

We would appreciate hearing from you on the survey, found here, to see how this worked for you! The survey will close in March 2022.