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UHS Visitor Information

Updated 12/14/22

UHS is committed to offering the safest and most effective care of our patients while also ensuring visitor and staff safety.

Visitors are still required to wear masks while in our facilities.  In addition, visitors will be screened by visitor management or reception staff upon arrival.

Screening will include:

  • In the last 10 days, have you experienced any cold- or flu-like symptoms, such as the presence of sore throat, runny nose, cough, shortness of breath, muscle aches, diarrhea or new loss of taste or smell?
  • Have you had close contact with anyone who has been laboratory-confirmed as positive for COVID-19?
  • Are you or anyone in your household currently under quarantine or in isolation after being exposed to acquiring COVID-19?

Visitors or support persons who answer yes to any of the above questions, or who show obvious symptoms, will not be permitted to enter.

For patients with suspected or confirmed COVID-19, visitors must wear personal protective equipment and comply with care team instructions.

Except as noted below, children 12 years and older may visit. Children under 12 years must be accompanied by an adult and comply with all UHSH visitation rules at all times. 

Inpatient Visitation

Medical and Surgical Units: Flexible subject to patient's need for treatment and periods of rest. If there are 2 patients in the room, visitors will be asked to leave at 8:30 p.m. to provide privacy and rest for both patients. Visiting hours are 10:00 a.m. to 8:30 p.m.

CVICU and ICU Units: Flexible visiting for family or for Personal Representatives based upon the patient's nurse's/physician's discretion. Visiting hours are 12:00 p.m. to 8:30 p.m.

  • All other visitors are at the Charge Nurse's discretion.
  • No children under 12 years.

Labor and Delivery:

  • Labor coach, spouse and Personal Representative age 14 and older.

Maternity: Visiting hours are 12:00 p.m. to 1:30 p.m. and 2:30 p.m. to 8:30 p.m. 

  • Significant others anytime.
  • Parents and grandparents - as designated by the patient, but not to exceed 3 visitors at any time.
  • Siblings of infant will be permitted. Visitors designated by the parent(s) age 14 and older may visit with the parent(s).

NICU:

  • Parents may visit at any time with the exception of:
    • During physicians rounds from 10:00 a.m. - 11:00 a.m. daily
  • Visitors, including siblings, designated by the parent(s) age 14 and older may visit with the parent(s).

Pediatrics:

  • Parents anytime - one parent may spend night with child in room. Overnight visitation accommodations must be requested in advance. Such a request may be arranged with the Nurse Manager.

Psychiatric Unit (Krembs 3 and 5, Memorial 5):

  • Monday - Friday: 12:00 p.m. - 1:00 p.m. and 5:30 p.m. - 8:30 p.m.
  • Weekend and Holidays: 12:00 p.m. - 8:30 p.m.
  • Please call unit prior to bringing young children to visit. Memorial 5 is restricted to children over age of 14 years.

New Horizons - Inpatient Rehabilitation

Sunday

  • 1 p.m. - 2 p.m. - Education (Mandatory)
  • 2 p.m. - 3 p.m. - Visiting Time

Rehabilitation (Krembs 4):

  • Flexible visitation based on patient designation and discretion of patient's primary nurse, charge nurse, and physical therapist to ensure that patient participates in rehabilitation therapy sessions and necessary treatments.

Primary Care Clinics/Outpatient Treatment Areas:

  • Patient may choose to have one Personal Representative accompany them during appointment/visit with Provider/Healthcare Staff.
  • Patient may have one Personal Representative/Support Person present for Pre/Post Procedure period for same day surgery.
  • Both parents will be permitted for pediatric patients.

Emergency Departments:

  • One Personal Representative/Support Person will be permitted bedside.
  • For patients in waiting areas, Personal Representatives/Support Persons will be limited as determined appropriate by the Charge or Triage RN.
  • Both parents will be permitted for pediatric patients.

Discharge of Patients:

  • Individuals may pick-up discharged patients at the designated Main Entrance.

Visiting Hours

UHS Wilson Medical Center

  • Baldwin Street Entrance – 7 days per week; 10 a.m. to 8:30 p.m.

UHS Binghamton General Hospital

  • Mitchell Avenue Entrance – 7 days per week; 10 a.m. to 8:30 p.m.

UHS Chenango Memorial Hospital

  • Hospital visitation is open daily from 10 a.m. to 8 p.m.

UHS Delaware Valley Hospital

  • Hospital visitation is open daily from 10 a.m. to 8:30 p.m.
  • Only two visitors are allowed at one time.
  • Visitors must be 18 years or older
  • If you feel you have extenuating circumstances, please call 607-865-2100 and ask for the nursing supervisor.

UHS Senior Living at Ideal

  • Visitation for the Skilled Nursing Facility and Residential Care Facility is recommended between the hours of 8 a.m. and 7 p.m.

Skilled Nursing Facility:

  • Negative COVID test required prior to visiting, if you come multiple times per week you are required to test 2 times per week.
  • Masks must be worn at all times in the facility.
  • Entertainers must remain masked at all times.
  • Visitors are only to go directly the resident room and not visit in the common areas.
  • Pets can only visit their specific family member.

Residential Care Facility:

  • Testing is not required, however the rest of the above guidelines for the Skilled Nursing Facility apply.

Weapons are Prohibited

Weapons of any kind, except those possessed by law enforcement in the performance of their duties, are not permitted in UHS Hospitals facilities.  All visitors to UHS Hospitals must pass through a weapons detection system at Visitor Management upon entering our facilities. 

Visitor Management

  • Consistent with the UHSH mission to provide a safe environment for patients and staff, visitor management will be in place 24 hours a day/7 days a week at the Emergency Department and main entrances at UHS Binghamton General Hospital and UHS Wilson Medical Center.
  • Persons visiting UHSH will be requested to present a government issued identification to gain access to the hospital. If a person does not provide such identification, demographic information will be gathered.
  • Where applicable, visitors will be screened by Security staff for the presence of weapons with the use of walk through metal detectors.
  • Visitors will be issued a visitor pass. The visitor pass will display name of visitor, department visiting, day of week and date. The visitor pass must be displayed at all times while in the hospital.
  • The Emergency Department will be the only public entrance accessible from 9:00 p.m. to 5:00 a.m. at UHS Binghamton General Hospital and UHS Wilson Medical Center. Visitors will be escorted by Security personnel to the area they are visiting.