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For Visitors

COVID-19 Safety Information for Visitors

Safety Guidelines for Visitors

For the latest updates on visitation, click here.

We have instituted changes in order to ensure the safety of our patients and their families. Things are changing daily and we appreciate your patience as we make the necessary changes in order to keep you, your family and our community safe. 

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Visiting Hours

For the latest updates on visitation, click here.

UHS Wilson Medical Center

Decker Center Lobby
Visitation will be allowed seven days a week - from 3pm – 7pm
(entrance can begin at 2:30 for 3pm visits)

UHS Binghamton General Hospital

Mitchell Avenue Lobby
Park Avenue Entrance (Dialysis)
Visitation will be allowed seven days a week - from 3pm – 7pm
(entrance can begin at 2:30 for 3pm visits)

*Not allowing visitors:

  • Behavioral Health Units K-3, K-5, M-5 and M-4

UHS Chenango Memorial Hospital

Main Lobby
Visitation will be allowed seven days a week - from 9am-11am and 4pm-6pm


UHS Delaware Valley Hospital

Emergency Department Walk In Entrance
Visitation will be allowed seven days a week - from 9am-11am and 4pm-6pm

UHS Chenango Memorial Senior Living

Resident visitation is available by reservation only and takes place outside under the visitation tent.  To make a reservation call 607-337-4019.

UHS Senior Living at Ideal

*Visitation at UHS Senior Living at Ideal is suspended until further notice. 

Parking Information
  • UHS Wilson Medical Center provides patient/visitor parking in the large parking lot located adjacent to Main Street, between Baldwin Street and Harrison Street; and in the parking lot between Baldwin Street and Arch Street, across from the Emergency Department. Shuttle service to or from the parking lots can be arranged for visitors and patients during business hours, by presenting to the Decker Center Turnaround on Harrison Street.
  • Patient/visitor parking at Binghamton General Hospital is available on Mitchell Avenue, directly across the street from the hospital’s main entrance. 
  • UHS Chenango Memorial Hospital visitors may park in the lot at the front of the hospital for short visits. For long visits, please use the lot at the back of the hospital (follow the driveway to the left after driving onto the hospital grounds).
  • UHS Delaware Valley Hospital offers free patient/visitor parking in three areas—one is located between the hospital and the primary care building, the second is opposite the Emergency Room Walk-in entrance, and the third is located across from primary care and in front of the Community Pharmacy and Physical Rehabilitation Building.
Gift Shops

*Our gift shops are currently closed due to the COVID-19 pandemic.

The Gift Shops at UHS Hospitals are staffed by Auxilians and offer items that can be ordered and delivered to patients at each site. A wide range of gift items are available in the Gift Shops such as silk and real flowers, stuffed animals, jewelry, apparel, etc. Items vary at each Gift Shop.

See photos below of items which are currently, or have recently been, available at the UHS Binghamton General Hospital Gift Shop.

Inventory does change, so please call the numbers to the right for current inventory and pricing.

*There is a $5 minimum on credit card purchases at the Binghamton General Hospital Gift Shop.



Guest Meals

Visitors may order a guest meal to dine in a patient’s room. Please order meals no less than 1 hour prior to the desired meal. Payment must accompany the order; however, there are circumstances when the visitor won’t be charged for the meal, please speak with the nurse.

To order a guest meal:

  • UHS Wilson Medical Center and UHS Binghamton General Hospital: please call (607) 763-6325
  • UHS Chenango Memorial Hospital: please speak with the patient’s nurse or catering associate
  • UHS Delaware Valley Hospital: please speak with the patient’s nurse

Click here for this week's menus

UHS Wilson Medical Center, located in the Gateway Building.

  • Breakfast 6:30 - 10:00 a.m. daily
  • Lunch 11:00 a.m. - 2:00 p.m. daily
  • Dinner 4:00 - 7:00 p.m. daily
  • Beverages/snacks Available all day, 6:30 a..m - 7:00 p.m.

UHS Binghamton General Hospital, G Level of the Memorial Building

  • Breakfast 6:30–10:00 a.m. daily
  • Lunch 11:00 a.m.–2:00 p.m. daily
  • Dinner 4–6:30 p.m. daily
  • Beverages/snacks Available all day, 6:30 a.m. - 7:00 p.m.

Hops Yard Bistro at Chenango Memorial Hospital, basement level

  • Monday–Friday, 7:30 a.m.–5 p.m.
  • Saturday/Sunday, 8:30 a.m.–2:30 p.m.
  • Call the Menu Hotline at 337-4308 to learn what will be served

UHS Delaware Valley Hospital Dining Room,to the left off the main lobby

  • No food is served to the public, but vending is available 24/7


Harrison Street Café at UHS Wilson Medical Center, hospital lobby at Harrison Street

  • Monday–Sunday, 6:30 a.m. - 4:30 p.m.

Market Street Deli at UHS Wilson Medical Center, hospital lobby at Harrison Street

  • Monday–Sunday, 11:00 a.m. - 6:30 p.m.
  • Closed holidays

South Side Café at UHS Binghamton General Hospital, main lobby on Mitchell Avenue

*This café is currently closed due to the COVID-19 pandemic.

  • Monday–Friday, 10 a.m.–3 p.m.
  • Beverage service only, Monday–Friday, 9–10 a.m. and 3–4 p.m.
  • Closed weekends/holidays

Peets Coffee and Tea at UHS Vestal, lobby In UHS Vestal

  • Monday–Friday, 7:00 a.m. - 2:30 p.m.
  • Saturday/Sunday closed
  • Closed holidays
Vending Services

Vending machines are located:

  • UHS Wilson Medical Center and UHS Binghamton General Hospital: in both hospital cafeterias, both emergency departments and various locations throughout the hospitals
  • UHS Chenango Memorial Hospital: in the cafeteria and on the third floor of the hospital, across from the chapel
  • UHS Delaware Valley Hospital: in the Dining Room and in the Emergency Room waiting area

Public access to UHS Hospitals will be limited to the following entrances:

At UHS Wilson Medical Center:

  • The Decker Center entrance and the entrance to the Emergency Department.

At UHS Binghamton General Hospital:

  • The main entrance on Mitchell Avenue, the entrance from the parking lot on Park Avenue, the Emergency Department entrance on Park Avenue, and the front entrance of the 40 Mitchell Ave. building.

At UHS Chenango Memorial Hospital: 

  • Use the main entrance off Route 12 (Broad Street)
  • Follow main entrance signs around to the the left.
  • The main entrance is in the rear of the building.
  • Follow the signs through the construction to the tent covering the temporary entrance.

At UHS Delaware Valley Hospital:

  • Please use the Walk-in entrance to the Emergency Department- located to the right of the Ambulance Entrance.

Thank you for your consideration and cooperation.

For your safety and convenience

While you are at UHS Hospitals, we will be asking you to wear a Visitor Pass. This will help us ensure patient, visitor and staff safety, provide enhanced patient privacy, and assist everyone in getting to the right destination.

On arrival, you will be asked to show your driver’s license or other government-issued identification, which will then be quickly scanned. Once the ID is validated, you will be given a temporary Visitor Pass to wear while on the premises. If you don’t have ID with you, we will ask to take a photo of you.

The pass will include the date of your visit and your picture, and identify the unit or department you are going to, so that we can help you get to your desired destination.

Remember, we’re always ready to help. If you need directions or assistance in getting to the person you wish to visit, or have any other questions, please ask any member of the UHS Hospitals team.

Learn more about our Hospital Visitor Management Program in the video below.

The Danielle House provides shelter and emotional support for family members visiting seriously ill patients in Binghamton-area hospitals. Guests are limited to immediate family members and support persons of the hospitalized patient, and are typically referred by a social worker, physician’s office, chaplain, member of the Patient Relations staff, or member of the Pastoral Care staff. A nominal donation per room per night is asked of guests, but services at Danielle House are free or reduced for those in need, depending on circumstances.