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For Visitors

UHS visitation reduced with exceptions

Updated 5/10/22

UHS has reduced the number of visitors permitted at UHS Binghamton General Hospital and UHS Wilson Medical Center, with certain exceptions in place, as of Saturday April 30, 2022.

The restricted visitation is necessary for now to help prevent the spread of disease as the COVID-19 pandemic continues. UHS is committed to offering the safest and most effective care of our patients while also ensuring visitor and staff safety. 

Visitors are still required to wear masks while in our facilities.  In addition, visitors will be screened by visitor management or reception staff upon arrival. 

Screening will include:

  • In the last 10 days, have you experienced any cold- or flu-like symptoms, such as the presence of sore throat, runny nose, cough, shortness of breath, muscle aches, diarrhea or new loss of taste or smell?
  • Have you had close contact with anyone who has been laboratory-confirmed as positive for COVID-19?
  • Are you or anyone in your household currently under quarantine or in isolation after being exposed to acquiring COVID-19?

Visitors or support persons who answer yes to any of the above questions, or who show obvious symptoms, will not be permitted to enter.

For patients with suspected or confirmed COVID-19, visitation will be limited to end-of -life care, patients in labor and pediatric patients. Visitors must wear protective equipment and comply with care team instructions. In certain circumstances, visitation may be approved and arranged with the care team for long-term patients with COVID-19. 

Inpatient Visitation:

  • Individuals under the age of 18 will not be permitted visitation.
  • Individuals age 70 years or older, are not encouraged to be support persons at this time due to increased risk of COVID – 19 infection.
  • Visitors are limited to one person per patient at a time unless at hospital’s discretion a limited number of additional persons is determined to be appropriate to allow at the bedside.
  • Patients for whom support persons have been determined to be essential (medically necessary), including patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia.
  • Visitors must wear a mask at all times. Visitors will receive education on appropriate wearing of mask and hand hygiene.

Emergency Departments, Outpatient & Inpatient Surgical Procedures and Ancillary Services such as Laboratory, Radiology, Vascular, & Cardiopulmonary

  • One visitor may be designated to accompany and support individuals in outpatient settings. This includes same day procedures. Visitor may remain with patient through the intake process and may rejoin the patient for the discharge process. Some waiting room space may be available with proper social distancing.
  • One visitor may accompany a pregnant patient for an ultrasound.

*Special rules apply for those accompanying or visiting patients in such departments as Lab, Radiology, Cardiopulmonary, Ambulatory Surgery, Emergency Department, Maternity and other areas.

Discharge of Patients

  • One individual may pick-up discharged patients at the designated Main Entrance.

Visiting Hours:

UHS Wilson Medical Center

  • Baldwin Street Entrance – 7 days per week; 10 am to 8:30 pm

UHS Binghamton General Hospital

  • Mitchell Avenue Entrance – 7 days per week; 10 am to 8:30 pm

UHS Chenango Memorial Hospital

  • Visiting hours are from 9 to 11 a.m. and from 4 to 6 p.m., seven days a week.

UHS Delaware Valley Hospital

  • Main Entrance - Monday through Friday, 10 a.m. to 5 p.m.
  • Emergency Department Walk-In Entrance - Monday through Friday, 5 p.m. to 8 p.m., Weekends 10 a.m. to 8 p.m.

UHS Senior Living at Ideal

  • Visitation is open for the Adult Care, Assisted Living Facility and Skilled Nursing Facility. 
  • Appointments are no longer required.
  • Visitors are required to test negative for COVID-19 via an antigen test prior to the visit.

Primary, Pediatric and Specialty Offices

  • Persons coming to any of these areas should come alone if at all possible.  If you do require assistance, we encourage one person only to accompany the patient.
  • Do not bring someone with you if they are not feeling well.
  • If you are bringing a child in for a pediatric appointment, do not bring the youngster’s siblings if at all possible.

Behavioral Health (UHS Hospitals)

  • Visiting hours on Krembs 3 and 5 and on Memorial 5 at UHS Binghamton General Hospital are from noon to 1 p.m., and from 5:30 to 8:30 p.m., seven days a week.
  • Individuals under the age of 18 will not be permitted visitation.
  • Visitors are limited to one person per patient at a time unless at hospital’s discretion a limited number of additional persons is determined to be appropriate to allow at the bedside.
COVID-19 Information

Please do not visit our facilities if you are experiencing symptoms that could be COVID-19 (fever, shortness of breath, cough, fatigue, muscle aches, headache). 

For more information regarding COVID-19, click here.

Parking Information
  • UHS Wilson Medical Center The Baldwin Street entrance is the new public entrance to UHS Wilson Medical Center. This entrance features a drive-up/drop-off zone for cars and Medi-vans arriving with patients or visitors.  There is free parking, across the street from the entrance, in the Gateway Parking Lot, located at 55 Baldwin Street. The Decker Center entrance is for the Emergency Department only. Click here to learn more about the Wilson Project.
     
  • Patient/visitor parking at Binghamton General Hospital is available on Mitchell Avenue, directly across the street from the hospital’s main entrance. 
     
  • UHS Chenango Memorial Hospital visitors may park in the lot at the front of the hospital for short visits. For long visits, please use the lot at the back of the hospital (follow the driveway to the left after driving onto the hospital grounds).
     
  • UHS Delaware Valley Hospital offers free patient/visitor parking in three areas—one is located between the hospital and the primary care building, the second is opposite the Emergency Room Walk-in entrance, and the third is located across from primary care and in front of the Community Pharmacy and Physical Rehabilitation Building.
Gift Shops

UHS Binghamton General Hospital

The UHS Binghamton General Hospital Auxiliary Gift Shop is located next to the hospital lobby. Hours are Tuesday through Friday from 11:30 a.m. to 4 p.m.

UHS Wilson Medical Center

The UHS Wilson Medical Center Auxiliary Gift Shop is now located in the Harrison Street Lobby Coffee Shop. Hours are Sunday and Monday from 6:30 a.m. to 4:30 p.m.

UHS Delaware Valley Hospital

The UHS Delaware Valley Hospital Volunteer Gift Shop is open Monday through Friday from 9 a.m. to 3 p.m.

Guest Meals

Visitors may order a guest meal to dine in a patient’s room. Please order meals no less than 1 hour prior to the desired meal. Payment must accompany the order; however, there are circumstances when the visitor won’t be charged for the meal, please speak with the nurse.

To order a guest meal:

  • UHS Wilson Medical Center: please call (607) 763-6325
  • UHS Binghamton General Hospital: please call (607) 762-2306
  • UHS Chenango Memorial Hospital: please speak with the patient’s nurse or catering associate
  • UHS Delaware Valley Hospital: please speak with the patient’s nurse
Cafeterias

Click here for this week's menus

UHS Wilson Medical Center Gateway Market, located in the Gateway Building.

  • Breakfast 6:30 - 10:00 a.m. daily
  • Lunch 11:00 a.m. - 2:00 p.m. daily
  • Dinner 4:00 - 7:00 p.m. daily
  • Beverages/snacks Available all day, 6:30 a.m. - 6:30 p.m.

UHS Binghamton General Hospital, G Level of the Memorial Building

  • Breakfast 6:30–10:00 a.m. daily
  • Lunch 11:00 a.m.–2:00 p.m. daily
  • Dinner 4–6:30 p.m. daily
  • Beverages/snacks Available all day, 6:30 a.m. - 7:00 p.m.

Hops Yard Bistro at Chenango Memorial Hospital, basement level

  • Monday–Friday, 7:30 a.m.–5 p.m.
  • Saturday/Sunday, 8:30 a.m.–2:30 p.m.

UHS Delaware Valley Hospital - Catskill Mountain Cafe

  • This cafeteria is open to employees only

Cafés

Harrison Street Coffee Shop at UHS Wilson Medical Center, hospital lobby at Harrison Street

  • Monday–Sunday, 6:30 a.m. - 4:30 p.m.

Market Street Deli at UHS Wilson Medical Center, hospital lobby at Harrison Street

  • Monday–Friday, 11:00 a.m. - 2 p.m.
  • Closed weekends and holidays

South Side Café at UHS Binghamton General Hospital, main lobby on Mitchell Avenue

  • *This café is currently closed due to the COVID-19 pandemic.

Peets Coffee and Tea at UHS Vestal, lobby In UHS Vestal

  • Monday–Friday, 7:00 a.m. - 2:30 p.m.
  • Saturday/Sunday closed
  • Closed holidays
Vending Services

Vending machines are located:

  • UHS Wilson Medical Center and UHS Binghamton General Hospital: in both hospital cafeterias, both emergency departments and various locations throughout the hospitals
  • UHS Chenango Memorial Hospital: in the cafeteria and the emergency department
  • UHS Delaware Valley Hospital: in the dining area and in the emergency department