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Virtual Health

Virtual Health is an innovative way to connect with patients using technology and telecommunications systems. Virtual Health expands access to care and increases health equity. The United Health Services system is committed to innovation and quality by continuing to be a leader in the field of Virtual Health.

How to use Virtual Health

Call your provider's office to request a virtual Health visit and they will determine if a visit through our Virtual Health program is right for you. If a virtual Health visit is appropriate, they will schedule the virtual Health appointment.

All United Health Services Virtual Health offerings are staffed by our local United Health Services providers, right here in our own community.  We are here for you and your family. A virtual Health visit allows you to see and hear your provider, clinician or care team member in real time through a secure platform that meets federal privacy standards and protects your confidentiality.  Please note, we accept all insurances.

Virtual health 1
  • Currently available from home or on-the-go for minor conditions through the UHS Virtual Walk-In page
  • Also available for certain primary care, specialty care and therapy services
Virtual health 2
  • Sharing of messages, images or videos between UHS primary care providers and UHS specialists
  • Secure messaging between patients and their UHS providers and digital access to lab and imaging tests is coming with Epic MyChart later this year
Virtual health 3
  • Diagnostic equipment such as blood pressure cuffs, weight scales, pulse oximeters or blood glucose monitors to transmit data to your UHS provider and care team
Virtual Walk-In

The nationally accredited UHS Virtual Walk-In brings care for common minor acute-care conditions to patients located anywhere in New York State 8:00 a.m. to 8:00 p.m., seven days a week. UHS Virtual Walk-In is staffed exclusively by UHS providers and is powered by Zipnosis.

Specialty Care

UHS brings specialty care services to its network of primary care locations in Delaware, Chenango, and Otsego counties.

Provision of specialty care services to rural primary care locations reduces the need for some patients to travel long distances to receive high-quality care from UHS specialists. Currently UHS is providing specialty care via telehealth for patients needing endocrinology or cardiology consultations.

School-Based Virtual Health
Whitney Point logo
Windsor academic logo

UHS has partnered with the Windsor Central School District and Whitney Point Central School District to provide virtual care for minor acute conditions within the school nurses’ office.

Students within these districts can enroll within this program by obtaining an enrollment packet from the school nurse’s office. This program is made possible through grant funding provided by the Care Compass Network.


Research and Community Partnerships

UHS is a member of the Rural Telehealth Educational Consortium at the Binghamton University Decker School of Nursing. The purpose of the consortium is to prepare additional primary care and advanced practice registered nursing students to work in rural and underserved areas through the utilization of Virtual Health and Telehealth.

UHS has partnered with the Binghamton University Watson Institute for Systems Excellence (WISE), an institute for advanced studies at Binghamton University, to develop research within the field of Virtual Health and Telehealth.

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