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Business Direct/Occupational Medicine

For more than two decades, UHS' Business Direct has been providing corporate health services to companies and organizations throughout Greater Binghamton and the south-central New York region.

Business Direct is our way of providing you, the employer, with the resources you need to maintain a safer, healthier and more productive workplace. Under the Business Direct umbrella, we offer you and your employees’ access to four key types of business services: Occupational Medicine, Workers' Compensation Managed Care, Employee Assistance Programs and counseling and Workforce Development Programs.

Occupational Medicine / Express Care

UHS Occupational Medicine/Express Care has provided a full range of employer services for over 25 years. Now serving employers from two locations at 33 Mitchell Ave. Binghamton, and 54 E. Main St. in Norwich. Both are walk-in clinics specializing in occupational health care, currently providing services for well over 1000 area businesses.

When it comes to work-related injuries, Express Care is a less-expensive alternative to the emergency room and usually faster than getting in to see the family doctor. Express Care specializes in treating the most common types of work-related mishaps, such as cuts, bruises, sprains and strains.

Both employers and employees like Express Care because of its speed, convenience, quality and prompt client service. As the employer, you can expect a call from an occupational health nurse to let you know when the employee will be able to return to work and whether he or she will need modified or transitional work arrangements until fully recovered.

If additional treatment or services are needed, Express Care staff assists the employee in making arrangements for that care.

Services include:

Employee Assistance Program
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EAP Login

Log onto UHS EAP.


Employees in the contemporary workplace struggle with increased demands to do more with less at home and at work. Everyone faces challenges in balancing their work, home and personal life. The UHS Employee Assistance Program is designed to help employees respond constructively to such demands and challenges.

UHS EAP offers a unique three fold approach in helping you Achieve Balance through total Well-Being.


UHS Workers’ Compensation Preferred Provider Organization (PPO)

What is a Workers’ Compensation PPO?

A NYS Department of Health certified plan that provides or arranges for the coordination and delivery of services under the Workers’ Compensation (WC) Law to diagnose, treat and rehabilitate claimants requiring medical treatment for an occupational disease or injury arising out of the course of employment.

In the traditional state workers' comp system, the employee directs his or her own care. The employer is prohibited from instructing or directing where the employee can seek health care if injured on the job. The Workers Compensation Management Program (WCPPO) is the only mechanism in NYS that gives employers control and allows them to direct care.

The UHS Workers’ Compensation PPO is the only Hospital based program in NYS and its model for managing care is unique to any other program in the state. This model has achieved outstanding success at lowering experience modification factors and reducing incurred costs and reserves. Overall resulting in fewer litigated claim’s, reduced lost time cases, lower medical expenses therefore lowering workers’ compensation premiums.

Presently we are certified in six counties: Broome, Chenango, Chemung, Onondaga, Tioga and Tompkins with a provider network of over 600 providers, including primary care physicians, specialists and surgeons.

For more information on controlling your workers compensation costs and how to join the program call Business Direct at 607-762-2113.

Fast Facts

  • An injury cost 68 percent more if it occurs at work. An employer's response in the initial 24-hour period after the injury determines 50 percent of the future claim cost.
  • A total of 80 percent of return-to-work decisions are made by the employee.
  • A total of 70 percent of all lost work time is medically unnecessary.
Corporate and Workforce Development Programs
  • UHS Business Direct is proud to announce Corporate and Workforce Development Programs in partnership with SUNY Broome
  • Our extensive offering of customized continuing education and employee training programs are designed to help you develop and maintain a talented work force and help companies with their continuous improvement initiatives.
  • Programs are customized from a listing of desired skills and training from each of our main program groupings, offering your group the training that best fits your organization.
Forms and Important Information for Employers

The UHS Express Care and Occupational Medicine services as described within will be billed at the current UHS Occupational Fee Schedule in effect at the time of service. In reference to accessing services performed at UHS Occupational Medicine, employers must complete and sign a Request for Services form indicating what services are being requested, and send the form to the clinic with their employee(s).

Request for service form Binghamton.pdf
Request for service form Norwich.pdf

The Request for Services form both Binghamton and Norwich makes reference to the following indemnity clause: It is understood and agreed that the services requested will be performed as described in the Catalog of Employer Services. The undersigned hereby agrees to indemnity UHS Occupational Medicine/UHS Hospitals, Inc. and to pay UHS Occupational Medicine/UHS Hospitals, Inc. the rate specified in the current UHS Occupational Medicine Fee Schedule.

For more than two decades, UHS' Business Direct has been providing corporate health services to companies and organizations throughout Greater Binghamton and the south-central New York region.

UHS Business Direct services including Employee Assistance Program (EAP), Workers’ Compensation PPO Management Program and Corporate/ Workforce Development Programs are priced upon request contact Business Development at 607-762-2113 or Robert.Mack@nyuhs.org

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