Virtual Health: Your first step for care

You and your family’s health, safety and well-being are of the utmost importance to us at UHS.

In an effort to maintain everyone’s safety and reduce the risk to our patients, providers and staff during COVID-19, UHS is expanding our Virtual Health options to include Primary Care, Specialty Care and Therapy services.

Virtual Health visits are an important new way to diagnose and take care of many of the most common medical needs you may have.

Virtual Health includes our nationally accredited Virtual Walk-In.

How to use Virtual Health

Call the office of your physician, advanced care provider, therapist or other clinician.  They will determine if a visit through our Virtual Health program is right for you, and will schedule a virtual appointment.

For this service, visit nyuhs.org/virtualhealth or call your provider’s office to learn more.  All UHS Virtual Health offerings are staffed by our local UHS providers, right here in our own community.  We are here for you and your family.

A virtual Health visit allows you to see and hear your provider, clinician or care team member in real time through a secure platform that meets federal privacy standards and protects your confidentiality.  Please note, we accept all insurances.

An important first contact

If you are not feeling well, you can use the Virtual Walk-In, available daily from 8 a.m. to 8 p.m., prior to coming to a primary care office, walk-in or emergency room or other location for an in-person visit.

If your child is not feeling well or you have any healthcare concern, you are encouraged to call your child’s pediatrician or primary care provider to determine if your child can be diagnosed and treated via a virtual visit.

Start by visiting nyuhs.org/virtualhealth to learn more about how to create an account now for when you may need it later.

Remember, in the event of a critical emergency, always call 911.

 We understand that this is a difficult time for everyone worldwide, across America and here in our community. These are not easy or welcome transitions. But we want to assure you that we are here for you and committed to your long-term health and well-being. Thank you for your understanding and cooperation. Together, we will overcome the challenge.