Healthcare Association of New York State (HANYS') "Report on Report Cards"
Healthcare providers and facilities face a proliferation of publicly released quality scores, commonly known as "report cards." Purveyors of these report cards promote their transparency and ability to help people make healthcare choices. However, multiple reports that present conflicting information and dramatically different results limit the usefulness of these reports for informing consumers and helping providers improve care.
The Healthcare Association of New York State "Report on Report Cards" was developed as a primer for evaluating publicly available consumer report cards. View the report here.
Hospital Report Cards and Accountability
There are several independent reports available to consumers which rank hospitals based upon patient experience scores and other metrics. A few of the most popular are:
- Hospital Compare
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
- Clinician Office Surveys (CG-CAHPS)
We believe the data available in these reports help to promote accountability, which ultimately will improve the quality of health care. However, these statistics and descriptions do not begin to represent all there is to know about the quality of healthcare. You should not attempt to choose a hospital or healthcare provider based solely on statistics and descriptions such as those in this report. Current methods of assessing hospital quality are not mature enough to support such a use.
Home Health Compare
Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need. Learn more about Home Health Compare on Medicare.gov's website here.
Nursing Homes in New York State
Get nursing home general information, publications and documentation, Quality Indicator Surveys and more on health.ny.gov's site here.