UHS Virtual Healthcare

UHS Virtual Healthcare is an innovative way to connect with patients using technology and telecommunications systems. Virtual Healthcare expands access to care and increases health equity. The United Health Services New York virtual healthcare system is committed to innovation and quality by continuing to be a leader in the field of Virtual Healthcare.

If you need a prescription refill, start here!

If you're here for a medication refill, please start a UHS Virtual Walk-In visit now. Please have your prescription bottles ready for review by our team. Please note, we are unable to prescribe controlled substances virtually. If you require a refill for controlled substance, you may visit a UHS Walk-In Center to be seen in person.

If you'd like to schedule a virtual appointment with your UHS provider, please call your provider's office. He or she will determine if a visit through our UHS Virtual Provider Care program is right for you. For patients who don't have high speed internet or a device with a camera, your provider may decide if a voice-only telephone call may be appropriate to provide you with care.

A virtual visit with a provider and a care navigation phone call. Some patients may also receive in-person visits during the day from an RN or paramedic.

UHS Virtual Walk-In receives URAC Telehealth Accreditation
URAC’s telehealth accreditation standards were developed in consultation with leading experts in the telehealth industry, including representatives from healthcare providers, technology firms, consumer organizations, insurers, and academics. Industry best practices were identified in areas such as quality and coordination of care, access, safety, systems integrity and reliability, consumer protection and empowerment, and regulatory compliance. Achievement of the URAC Telehealth Accreditation seal is a mark of high-performing telehealth providers who believe in and practice excellence. Click here to learn more.

UHS Virtual Walk-In receives URAC Telehealth Accreditation

URAC’s telehealth accreditation standards were developed in consultation with leading experts in the telehealth industry, including representatives from healthcare providers, technology firms, consumer organizations, insurers, and academics. Industry best practices were identified in areas such as quality and coordination of care, access, safety, systems integrity and reliability, consumer protection and empowerment, and regulatory compliance. Achievement of the URAC Telehealth Accreditation seal is a mark of high-performing telehealth providers who believe in and practice excellence. Click here to learn more.