With UHS Virtual Healthcare, you can receive a diagnosis and prescription (if needed) during your online virtual appointment—conveniently from the comfort of your home or workplace. Simply answer a few questions about your symptoms to start your virtual visit, and you'll receive a response from a healthcare provider between 8 a.m. and 5 p.m.
UHS Virtual Walk-In patients are cared for by trusted United Health Services providers, the same professionals you'd see in person at a walk-in clinic. For existing United Health Services patients, the provider has access to your medical health records, ensuring seamless continuity of care.
After your virtual healthcare visit, your insurance company will be billed directly for the services provided.
UHS Virtual Walk-In receives URAC Telehealth Accreditation
URAC’s telehealth accreditation standards were developed in consultation with leading experts in the telehealth industry, including representatives from healthcare providers, technology firms, consumer organizations, insurers, and academics. Industry best practices were identified in areas such as quality and coordination of care, access, safety, systems integrity and reliability, consumer protection and empowerment, and regulatory compliance. Achievement of the URAC Telehealth Accreditation seal is a mark of high-performing telehealth providers who believe in and practice excellence. Click here to learn more.
Conditions We Treat
Respiratory Infections and Allergies
- Cold or sinus infection
- COVID-19
- Hay fever/allergies
- Influenza (flu)*
Women's Health
- Female bladder infection (UTI)
- Vaginal yeast infection
- Start a new oral birth control medication
- Refill current oral birth control medication
- Morning-after pill (Emergency contraception)
Anxiety and Depression
- To offer people in the community another option for mental health screening and services, UHS now offers Virtual Walk-In visits for concerns related to anxiety and depression.
Skin and Nail Problems
- Acne
- Athlete’s foot
- Diaper rash
- Eczema
- Fungal skin infection (tinea)
- Jock itch
- Ringworm
- Shingles
- Skin irritation (contact dermatitis)
- Unwanted or other skin conditions
Stomach Pains
- Constipation and/or diarrhea (gastrointestinal conditions)
- Heartburn or acid reflux (GERD)
Injuries and Pain
- Minor burns
- Lower back pain
Medication to Prevent Illness or Infection
- Influenza prevention
- Pertussis (whooping cough) exposure
- Quit tobacco
Travel Medication
- Malaria prevention
- Motion sickness prevention
Eye and Mouth Problems
- Canker or cold sore
- Pink eye (conjunctivitis)
- Sty (bump or bumps on the eyelid
Insects
- Head lice
- Tick bite
-
Know where to go for your medical concernFebruary 16, 2026It can be tough to distinguish where to go for medical care when your symptoms feel unbearable, and your primary care provider is unavailable. Here are some key differences to help you decide.
-
UHS supports tobacco cessation in partnership with St. Joseph's HealthFebruary 13, 2026UHS is pleased to announce its continued collaboration with the Central New York Regional Center for Tobacco Health Systems at St. Joseph's Health. Through this partnership, UHS has strengthened its tobacco-dependence treatment policy, aligning it with the Public Health Service Clinical Practice Guidelines.
-
UHS Pediatrics Upper Front Street holds ribbon-cutting ceremonyFebruary 13, 2026On Thursday, February 12, UHS hosted a ribbon cutting to celebrate the opening of UHS Pediatrics Upper Front Street. The practice, which previously served patients on Chenango Bridge Road, welcomed its first patients at the new location on February 2.
-
Spotlighting heart health awareness with ‘Go Red for Women’ campaignFebruary 10, 2026People across the country – and throughout the Southern Tier – wore red on Friday, February 6, to raise awareness of heart disease in women as part of National Wear Red Day, a cornerstone of the American Heart Association’s Go Red for Women campaign.